101

30. Eat healthier.

On Wednesday, April 8, I decided to stop eating fast food for at least 90 days straight, and then hopefully continue from there.

42. Cuss out an ungrateful, arrogant customer.

This dude doesn’t even deserve the name “customer”.  He’s just some crack head “friend” of my boss’s and comes in with his stupid fucking friends about once a month demanding free races. Fuck that, I never let him walk all over the company like he thinks he can.  I can’t even tell you the amount of times this dude has come in giving me a fucking hassle.  

Me: “That will be $25.” 
Him: “Uh, no.”
Me: …
Him:  ”We get free races.  Let me talk to Greg.”

I always tell Greg this dude doesn’t deserve anything, but he fucking gets his way someway or another.  Last time Greg told me I can give him two free races.  After his first two, he tried sneaking in a third and I called him out on it.

Me:  ”Greg only said you can have two.”
Him:  ”Alright then, give me the phone.  Let me talk to Greg, he’ll say different.”

So tonight, he walks in, and as soon as I see him my entire mood just drops.  I fucking HATE this guy with a passion.  He walks in, asks if Greg is here, I say no.  He says, Well can we get a free race?  I say, Let me call Greg and find out.   He doesn’t answer, and I run out to the warehouse looking for Garret, my other manager.  As I go outside, Greg calls me, and I have to run into the bathroom because there’s a race going on and I can’t hear.  Greg tells me since we’ve got other customers, he and his friends can only get one race.  I ask Greg, what happens if he tries to bug me for more?  Greg says he just gets one for now. 

So I go back into the front and tell him Greg said he can have one race.  He says, “Well, I want two.” “Greg said one.” “Give me the phone.” I hand him the phone.  ”What’s Greg’s number?” “I don’t know.” “You know Greg’s number.”  I pretend to look around the desk for it.  I tell him.  Greg doesn’t answer.  While he’s trying to bother me about this, I start getting a lot of customers walking in and calling me.  I help a group who had walked in before him as he’s still sitting on the couch calling Greg over and over.  After I help those people, he gets up and starts talking shit to me.  I don’t remember ANY of what he said because I straight up ignored him, all I remember is something like, “If you keep this shit up, you’ll lose your job.”  He said this to me right in front of other customers, who had been here earlier today and they know my face because I’ve helped them out before.  I just look at him, and he keeps talking shit.  I say, “Can I help my PAYING customers first?”  I don’t remember what he said in reply to this because I was ignoring him and I was so heated up and nervous and I never handle confrontation well.  I was shaking.  As he blew up on me, a customer called, and he continued to talk shit while I was on the phone.  I stormed out of the room and went into a different room so I could help the customer.  On my way out, I’m pretty sure the guy called me stupid and a bitch, or some other offensive term.  I kept my cool, went back to the front office, and helped the familiar customers who had witnessed the whole thing.  For some reason they couldn’t stop laughing, and I don’t doubt that they were laughing at me.

The dude asks for my other manager’s number, Lew, so I give it to him.  After a few failures to get a hold of him and after finally signing up the group for their races, he comes up and starts saying more shit.  I don’t remember any of what he said.  All I know is I told him, “Greg said I can give you one free race and he told me to help all paying customers first.” “Yeah, but I was here first.”  ”It doesn’t matter, they’re paying customers.”  I continue to argue with him for about five minutes.  I say, “I’m just doing what my manager tells me to.”  ”That’s fine, that’s fine.  When I talk to him, he’ll tell you different.” “Okay.”  ”I’m tired of this shit, I shouldn’t have to come in here and say ‘Hey, can I get free race?  Now I have to wait forever because you helped them before me.”  ”I put you guys first so why are you even mad?” “Okay that’s fine, I’m not the one who’s mad, look at you.”

I grabbed three head socks, threw them at him and stormed out into the laundry room where it took me about twenty minutes just to cool off.

So, I guess it’s safe to say number 42 is scratched off the list.  I didn’t cuss him out but I didn’t let him get what he wanted and I stood my ground.  Fuck that guy.  I’m just glad he didn’t see me crying by myself in the laundry room.